Privacy & Cookies
At the Cornish Store we are committed to safeguarding and preserving the privacy of our visitors.
The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including;
Consent – for example when you tick a box to receive email newsletter
Contractual Obligations – for example when you order an item for home delivery, we collect your address to deliver the item and pass this onto a courier.
Legal compliance – for example we can pass on details of people involved in fraud or other criminal activity affecting the Cornish Store to law enforcement agencies.
Legitimate interest – for example we could use your purchase history to send you or make available personalised offers.
We collect your personal data when:
You visit our website and use your account to buy products.You create an account with us (Your name gender date of birth billing/delivery address orders receipts email and telephone number and encrypted record of your log in password are collected)You purchase by phone.You order in store requesting notification and/or delivery.You contact us by any means with queries,complaints etc.You enter any Cornish Store competition.You engage with us on social media.You comment on or review our products or customer service.(Reviews/comments regarding a member of staff maybe passed onto them if requested.)
We use your personal data to:
Provide goods and services to you.Manage any registered account(s) you hold with us.Contact you(with your agreement) electronically about new products promotions or new services .Manage customer service interactions with you.Verify your identity.Market research.For crime and fraud prevention.Disclosure in relation to an investigation by a public authority or in a legal dispute.
Third Party Links:
Protect your personal data:
The Cornish Store will never ask you to confirm any card details via email.If you receive an email claiming to be from The Cornish Store asking you to do so please IGNORE it and do not respond.
Keep your account password(s) private.Ensure you use at least 8 characters when creating a password.Do not use any personal data that can be easily obtained to create the password.Change the password frequently.Avoid using the same password for multiple online accounts.
You have the right to ask what personal data we hold about you at any time, subject to a fee specified by law(currently £10).The right to ask us to update and correct any out of date or incorrect personal data that we hold about you.The right to opt out of any marketing communications we may send you.Please contact us at firstname.lastname@example.org