Privacy & Cookies

PRIVACY POLICY FOR THE CORNISH STORE.

At the Cornish Store we are committed to safeguarding and preserving the privacy of our visitors.

This Privacy Policy explains what happens to any personal data you may provide us with and any we may collect from you whilst you visit our site.

The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including;

Consent – for example when you tick a box to receive email newsletter

Contractual Obligations – for example when you order an item for home delivery, we collect your address to deliver the item and pass this onto a courier.

Legal compliance – for example we can pass on details of people involved in fraud or other criminal activity affecting the Cornish Store to law enforcement agencies.

Legitimate interest – for example we could use your purchase history to send you or make available personalised offers.

We collect your personal data when:

You visit our website and use your account to buy products.You create an account with us (Your name gender date of birth billing/delivery address orders receipts email and telephone number and encrypted record of your log in password are collected)You purchase by phone.You order in store requesting notification and/or delivery.You contact us by any means with queries,complaints etc.You enter any Cornish Store competition.You engage with us on social media.You comment on or review our products or customer service.(Reviews/comments regarding a member of staff maybe passed onto them if requested.)

We use your personal data to:

Provide goods and services to you.Manage any registered account(s) you hold with us.Contact you(with your agreement) electronically about new products promotions or new services .Manage customer service interactions with you.Verify your identity.Market research.For crime and fraud prevention.Disclosure in relation to an investigation by a public authority or in a legal dispute.

Third Party Links:

On occasion we include links to third parties on our website.Where we provide a link it does not mean that we endorse or approve of that site’s policy toward visitor privacy.You should review their privacy policy before sending them any personal data.

Protect your personal data:

The Cornish Store will never ask you to confirm any card details via email.If you receive an email claiming to be from The Cornish Store asking you to do so please IGNORE it and do not respond.

Keep your account password(s) private.Ensure you use at least 8 characters when creating a password.Do not use any personal data that can be easily obtained to create the password.Change the password frequently.Avoid using the same password for multiple online accounts.

Your Rights:

You have the right to ask what personal data we hold about  you at any time, subject to a fee specified by law(currently £10).The right to ask us to update and correct any out of date or incorrect personal data that we hold about you.The right to opt out of any marketing communications we may send you.Please contact us at  sales@thecornishstore.co.uk

Use of Cookies:

Cookies provide information regarding the computer used by a visitor.We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.We may gather information about your general internet use by using cookies.Where used,these cookies are downloaded to your computer and stored on the computer’s hard drive.Such information will not identify you personally.It is statistical data.The statistical data does not identify any personal details whatsoever.You can adjust the settings on your computer to decline any cookies if you wish.This can be done easily by activating the reject cookies setting on your computer.